Signius Can Make Your Direct Response Campaign Click
Signius can ensure that your promotion is a success by responding to all customer calls promptly, no matter how busy the phone lines get. Whether you are anticipating 1,000 calls or 10,000; whether you are running a local spot or a national campaign - we are standing by to capture each order, donation or pledge. Our agents quickly and accurately enter all the information needed to complete each request using our web-based or customized order entry software.
Our Experience and Capabilities
No matter what size or scale, we have the experience to handle your campaign. Hundreds of companies, including leading businesses, charities and celebrities, have chosen us to manage their DRTV/Direct Response programs. Our 55+ networked contact centers have over 1,600 seats that are staffed with helpful well-trained agents.
Let Us Help Make Your Program a Success!
To make a DRTV/Direct Response campaign a success requires a combination of careful planning, scalability and flexibility. Signius will consult with you to devise a customized program that will handle a realistically projected call volume. Our project management staff works closely with you to carefully script calls to streamline the inquiry/order process and maximize conversions. All programs include scheduled meetings throughout the campaign to review and, if necessary, revise your program.
Flexible Program Options
Signius can handle your DRTV program from start to finish, 24/7. Choose between full-time, overflow and weekend/after-hours support. Make your campaign one that your customers will remember with our toll-free vanity numbers! Multi-Language and Communication Support
Are you marketing to international customers? Signius has agents fluent in Spanish and French, and in many more languages through our translation partners. Our TTY service connects with the hearing-impaired.
Order Management & Fulfillment Services
Signius delivers a one stop DRTV solution with our in-house abilities to warehouse, process, and deliver products quickly and reliably . Our facility, in Bensalem , PA is within easy trucking distance of 6 of the 10 top US markets and two major airports.
Timely Reporting and Results
View your transactions and receive detailed information via our easy-to-view and easy-to-use customized reporting packages, included with all our DRTV/ Direct Response services . Obtain that critical data in customized daily, weekly, or monthly reports, faxed or emailed directly to you.