FOR IMMEDIATE RELEASE
Levick Strategic Communications Contact:
Ashley L. Perry, aperry@levick.com
202.973.1306
AnswerNet Network Contact:
800.411.5777
Crisis Communications Experts to
Address Disaster Recovery Journal Fall Conference
June 26, 2006-
Two leading authorities on crisis communications and corporate hotlines, Richard S. Levick, Esq. President and CEO of Levick Strategic Communications; and Gary A. Pudles, President and CEO, The AnswerNet Network; will provide their insights on to prevent and respond to crisis situations at The Disaster Recovery Journal’s (DRJ) www.drj.com Fall World 2006 conference which will be help September 17-20, 2006 in San Diego, CA.
According to Messrs. Levick and Pudles, managers who have the trust of their employees are among the most effective means by which potentially hazardous incidents can be detected and reported before they become disasters. Ensuring adequate call-handling before a crisis occurs will ensure that callers can get through when their need is the most urgent.
Additionally, Messrs. Levick and Pudles have written an article: “When Bad Things Happen To Good Companies” available for download at http://www.answernet.com/PRarticle.asp?id=68.
Levick is a global leader in high-stakes communications and has been named “Crisis Communications Firm of the Year” by The Holmes Report, a leading trade publication covering the communications, marketing, and public affairs profession. The AnswerNet Network is the leading provider of outsourced corporate, disaster response and whistleblower hotlines, managed within a network of 54 contact centers.
“Whether it’s next door, across the country, or around the world crisis can strike at any time,” Mr. Levick said, “the key to survival, therefore, is to be as ready as possible beforehand. Once the media is at your door, it’s too late to explain the matter at hand. And all too often when you’re explaining you’re losing.”
“Organizations need to identify, watch out for and prepare for the inevitable,” said Mr. Pudles. “The actual impacts of man-made and natural disasters: financial, reputation and on lives and property, will depend to a large degree on how quickly and effectively enterprises detect and respond to these crises.”
About The AnswerNet Network
The AnswerNet Network, www.answernet.com, is a leading contact center outsourcer and the world’s largest telemessaging firm. It is a major provider of inbound, outbound and eBound voice and text-based customer contact and fulfillment services. The AnswerNet Network handles order entry, telephone answering services, sales, lead qualification and other customer management functions from 55 contact centers and two fulfillment centers. It serves over 35,000 clients, and processes more than 60 million contacts annually. AnswerNet Network companies have been on Inc. Magazine's Annual Inc. 500 List of America's Fastest Growing Private Companies and Customer Inter@ction Solutions Magazine's Top 50 Teleservices Firms on multiple occasions.
About Levick Strategic Communications
Levick Strategic Communications is a global leader in high-stakes communications. The firm directs communications programs on the highest-profile matters, from the Catholic Church controversy to the most significant matters arising out of the
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