Teleservices leader also debuts in Customer Interaction Solutions magazine’s global ranking for largest firms
WILLOW GROVE, Pa. - - AnswerNet, the world’s largest telemessaging firm and a full service provider of inbound, outbound and e-bound contact center services, has been named one of the Top 50 Inbound Teleservices Agencies for 2010 by Customer Interaction Solutions magazine for the eighth consecutive year.
The 2010 Top 50 Teleservices Agencies Ranking recognizes the top inbound and outbound teleservices agencies, both domestic and international, as well as interactive inbound, as measured by the amount of billable teleservices minutes companies completed during the past year.
“Our ranking in the Top 50 is especially rewarding this year because it reflects positive results in one of the most difficult economic environments of our times,” says AnswerNet President and CEO Gary A. Pudles. “As a company, we were able to reach a high level of service for our customers while taking additional steps to create long-term sustainability for AnswerNet.”
This year, AnswerNet placed in the Top 50 for Customer Interaction Solutions’ global aggregate ranking, marking its first entry at number twenty-four.
Customer Interaction Solutions magazine will publish the Top 50 outbound rankings in its March 2010 issue. The inbound rankings, together with the inbound interactive and global aggregate rankings, will be published in the magazine's April 2010 issue.
About AnswerNet:
As the world’s largest telemessaging firm, AnswerNet (www.answernet.com) provides full service inbound, outbound and e-bound contact center and fulfillment solutions. AnswerNet operates over 50 contact centers within the continental United States and Canada, providing a vast range of systems to optimize order entry, telephone answering services, sales, lead qualifications, market research and other contact management solutions for a client base of over 35,000. Processing over 60 million contacts annually, AnswerNet has been recognized for a number of awards, including Inc. Magazine’s Annual “Inc. 500” List of Fastest Growing Private Companies and Customer Interaction Solutions magazine’s Top 50 Teleservices Firms.
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