Customer Interaction Solutions magazine recognizes industry leader for continuous achievement in outbound teleservices
WILLOW GROVE, Pa. - - AnswerNet, the world’s largest telemessaging firm and a full service provider of inbound, outbound and e-bound contact center services, has been named one of the Top 50 Outbound Teleservices Agencies for 2010 by Customer Interaction Solutions magazine for the eighth consecutive year.
The 2010 Top 50 Teleservices Agencies Ranking recognizes the top inbound and outbound teleservices agencies, both domestic and international, as well as interactive inbound, as measured by the amount of billable teleservices minutes companies completed during the past year.
“Being a recipient of this award for the eighth consecutive year reinforces our corporate goal of sustainability,” said AnswerNet President and CEO Gary A. Pudles. “All AnswerNet employees are aligned towards creating long-term value for our customers.”
Winners of the Top 50 Teleservices Agencies have met the stringent criteria set by the editors of Customer Interaction Solutions. Billable minutes were verified by the editors for accuracy and reliability and the rankings are published in the March 2010 issue of Customer Interaction Solutions magazine.
“The Top 50 Teleservices Agencies Ranking offers our readers the most honest and reliable ranking of companies. It is truly the benchmark for choosing large-size, large-capacity teleservices agencies,” said Rich Tehrani, CEO, TMC. “These companies that we recognized have demonstrated to the editors of Customer Interaction Solutions that they are the largest outsourced call center providers in the industry.”
About AnswerNet:
As the world’s largest telemessaging firm, AnswerNet (www.answernet.com) provides full service inbound, outbound and e-bound contact center and fulfillment solutions. AnswerNet operates over 50 contact centers within the continental United States and Canada, providing a vast range of systems to optimize order entry, telephone answering services, sales, lead qualifications, market research and other contact management solutions for a client base of over 35,000. Processing over 60 million contacts annually, AnswerNet has been recognized for a number of awards, including Inc. Magazine’s Annual “Inc. 500” List of Fastest Growing Private Companies and Customer Interaction Solutions magazine’s Top 50 Teleservices Firms.
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