Sales Growth and Smart Acquisitions Place AnswerNet On Top 50 For 5th Straight Year

Princeton, NJ , March 27- Strong sales and strategic acquisitions have led The AnswerNet Network www.answernet.com to even higher rankings on Customer Inter@ction Solutions magazine’s exclusive “Top 50 Teleservices Agencies” list. This is the fifth straight year that AnswerNet has made the Top 50.

AnswerNet placed 32nd in the global rankings from 39th in 2006, thanks to strong inbound and outbound performance. AnswerNet shot up to 21st for inbound from 31st in 2006 and 2005 and climbed to 22nd for domestic outbound from the 26th position. The AnswerNet Network has 55 contact centers located across the and in .

AnswerNet has seen strong growth in its customer service, help desk, DRTV, corporate hotlines and outbound customer care business. Over the last year, AnswerNet has been called on to handle high-profile data exposure/ID theft and product calls hotlines.

AnswerNet’s purchase and smooth integration into the company’s network, of the following contact center companies has helped AnswerNet to move up the charts: Unicall, of Fairlawn, OH; Capital Answering/Big Sky Beeper, of Billings and Helena, MT and Proxy Communications, of Plano, TX .

The Top 50 Teleservices Agencies ranking recognizes leadership in the outsourced teleservices and customer relationship management industries. Leading corporations use the Top 50 as a benchmark for choosing teleservices firms.

To qualify for the Top 50 Award, participants were required to respond to a detailed questionnaire describing the nature of their business and providing quantifiable information. Customer Inter@ction Solutions’ editors set stringent criteria; they along with independent third parties verify the results for accuracy and reliability.

“Our staff worked very hard at growing our sales and revenues and integrating these companies, their clientele and their customers into the AnswerNet family, “said AnswerNet Network President and Chief Executive Officer Gary A. Pudles. “It is an honor to have these achievements recognized by this top publication. The accolade has, and will continue, to inspire us even further to greater success.”

About The AnswerNet Network

The AnswerNet Network, www.answernet.com, is the world’s largest telemessaging firm and leading contact center services provider, offering inbound, outbound and e-bound voice and text-based customer contact and fulfillment services. The AnswerNet Network handles order entry, telephone answering services, sales, lead qualification and other customer management functions from 55 contact centers, serving over 35,000 clients, and processing more than 60 million contacts annually. AnswerNet Network companies have been on Inc. Magazine's Annual Inc. 500 List of America's Fastest Growing Private Companies and on Customer Inter@ction Solutions Magazine's Top 50 Teleservices Firms on multiple occasions.


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