PRINCETON, N.J. --The AnswerNet Network, North America’s largest telemessaging firm and a leading contact center services provider, has expanded its Miami, FL and Morton Grove, IL facilities and hired more contact center agents.

AnswerNet boosted the capacity of its Miami contact center, managed by its Signius division, by 40 percent. The added capacity enabled the center to increase its staff by more than 30 percent.

The Miami expansion enables AnswerNet to better serve the growing Spanish-speaking market, as the center now has even more bilingual employees.

AnswerNet more than tripled the number of workstations at their Morton Grove center and doubled the number of staff.

AnswerNet’s expansion is a direct result of growing demand for its catalog, order entry, product recalls and ID theft hotlines services. The company has also seen an upswing in bilingual programs from clients. AnswerNet has 55 contact centers located throughout the , plus in .

“We have been making key investments to ensure that we meet the growing needs of our current and future clients,” says Gary A. Pudles, President and Chief Executive Officer, The AnswerNet Network. “The added capacity, and the increased number of bilingual agents to serve the expanding Spanish-speaking market, will enable our clientele and our firm to prosper.”

About The AnswerNet Network

The AnswerNet Network, www.answernet.com, is the world’s largest telemessaging firm and leading contact center services provider, offering inbound, outbound and e-bound voice and text-based customer contact and fulfillment services. The AnswerNet Network handles order entry, telephone answering services, sales, lead qualification and other customer management functions from 55 contact centers, serving over 35,000 clients, and processing more than 60 million contacts annually. AnswerNet Network companies have been on Inc. Magazine's Annual Inc. 500 List of America's Fastest Growing Private Companies and on Customer Inter@ction Solutions Magazine's Top 50 Teleservices Firms on multiple occasions.