PRINCETON,
AnswerNet has also acquired Proxy Communications, a contact center firm based in
The terms were undisclosed. AnswerNet is privately held.
RSVP provides third-party customer service, order entry and telephone answering services. Its clientele includes catalog and e-tail companies,
Proxy provides order entry and customer service to catalog, e-tailing and direct response television (DRTV) firms.
AnswerNet has been building its catalog and e-tail client portfolio and has become a leading supplier in this growing market. With these recent acquisitions, AnswerNet now provides service to over 200 well known catalog, e-tailing and DRTV companies.
“The RSVP and Proxy purchases are a continuation of our strategy to acquire more blue chip order entry and customer relationship management clientele,” says Gary A, Pudles, President and Chief Executive Officer, The AnswerNet Network. “With the additions of RSVP and Proxy to the AnswerNet Network, we are poised to have our busiest holiday season ever.”
About The AnswerNet Network
The AnswerNet Network, www.answernet.com, is the world’s largest telemessaging firm and leading contact center services provider, offering inbound, outbound and e-bound voice and text-based customer contact and fulfillment services. The AnswerNet Network handles order entry, telephone answering services, sales, lead qualification and other customer management functions from 55 contact centers, serving over 35,000 clients, and processing more than 60 million contacts annually. AnswerNet Network companies have been on Inc. Magazine's Annual Inc. 500 List of America's Fastest Growing Private Companies and on Customer Inter@ction Solutions Magazine's Top 50 Teleservices Firms on multiple occasions.