AnswerNet Network Expands Sales Team, Hires New GMs

PRINCETON, N.J. Sept.5 -The AnswerNet Network, a leading contact center and telemessaging outsourcer, is expanding its sales team and its business development efforts.

AnswerNet has also hired three new general managers. AnswerNet has 55 contact centers across North America .

Dave Halter has been promoted to Director of Sales and Marketing; he had previously been the National Sales Manager. Dave, who joined AnswerNet in 2005, has over 20 years’ of innovative and successful sales experience with companies including Verizon and the Wendover Corporation.

Dave is spearheading a new business development drive. He is implementing dedicated sales teams to sell AnswerNet’s outbound telesales/telemarketing and inbound customer care solutions. AnswerNet’s sales reps will increase prospecting and cross/up-selling to AnswerNet’s existing customer base and the firm will further grow its channel sales division. To carry out these initiatives, Dave has added three new sales managers.

Rick Le Vine is Sales Manager - Channel Sales. He is responsible for driving in business from AnswerNet’s new and existing partners. Rick has been in the contact center industry for over 15 years including positions with Jackson Hewitt's NJ franchisee, ICT Group and Telespectrum.

Tom McDermott is Sales Manager- Inbound Services. Tom will manage and grow AnswerNet’s inbound sales. Tom has over 25 years of direct sales and sales management experience, including working with ADP for 19 years.

Gregg Rosen is AnswerNet’s Sales Manager – Outbound Services. Gregg will focus on expanding outbound telemarketing and telesales. He has 15 years of sales management experience, including running his own cellular service retail business.

The GMs have been appointed to oversee three AnswerNet’s Signius division contact centers. They are:

* Hugo Collazo, at the El Paso, Texas office. Hugo is a graduate of the University of Texas . He was most recently team supervisor in a 1,500-seat contact center.

* Hope Cuesta, at the Orlando, Fla. office. Hope had been Assistant Manager of Signius’s Miami contact center.

* Joyce Grubb, at the Fair Oaks, Calif. office. Joyce had been operations manager with Tascal, a telephone answering service located in Sacramento .

“AnswerNet is on the cusp of an exciting new period of internal growth as more businesses, governments and nonprofits discover our unique value proposition of highly flexible, scalable and effective outsourced solutions,” said AnswerNet President and Chief Executive Officer Gary A. Pudles . “Our experienced team, and the strategies that they are developing, will tap deeper into vertical markets by responding and reaching out to new and existing customers in these fields, and make their programs a success.”

About The AnswerNet Network

The AnswerNet Network, www.answernet.com, is the world’s largest telemessaging firm and a leading contact center outsourcer. It is a major provider of inbound, outbound and ebound voice and text-based customer contact and fulfillment services. The AnswerNet Network handles order entry, telephone answering services, sales, lead qualification and other customer management functions from 55 contact centers and two fulfillment centers. It serves over 35,000 clients, and processes more than 60 million contacts annually. AnswerNet Network companies have been on Inc. Magazine's Annual Inc. 500 List of America's Fastest Growing Private Companies and on Customer Inter@ction Solutions Magazine's Top 50 Teleservices Firms on multiple occasions.


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