As well, AnswerNet’s
ATSI, which represents the telemessaging industry, presented both honors at its annual conference held in
ATSI Awards of Excellence candidates must undergo six months of intensive testing by a team of independent, specialized judges contracted by the association to evaluate message services. Contact centers are judged on their courtesy, response time, accuracy and overall service to their clients.
In addition, The AnswerNet Network has an internal independently-juried Awards of Excellence program. This past year, the
“To win the Award of Excellence once is quite an achievement; to win nine times is nothing short of astounding,” said The AnswerNet Network President and CEO Gary A. Pudles. “It shows the depth of professionalism our employees exhibit when serving our clients’ customers. The success of our
About ATSI
The Association of TeleServices International www.atsi.org, was founded in 1942 as a national trade association representing live answering services. ATSI now encompasses companies across the
About The AnswerNet Network
The AnswerNet Network, www.answernet.com, is the world’s largest telemessaging firm and a leading contact center outsourcer. It is a major provider of inbound, outbound and ebound voice and text-based customer contact and fulfillment services. The AnswerNet Network handles order entry, telephone answering services, sales, lead qualification and other customer management functions from 55 contact centers and two fulfillment centers. It serves over 35,000 clients, and processes more than 60 million contacts annually. AnswerNet Network companies have been on Inc. Magazine's Annual Inc. 500 List of America's Fastest Growing Private Companies and on Customer Inter@ction Solutions Magazine's Top 50 Teleservices Firms on multiple occasions.

